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Identity is the key for trust and security at the heart of online transactions. IDnow is one of Europe’s fastest growing FinTechs using machine learning to build an effective Identity-as-a-Service platform that can verify in real time the identities of people from 65 different countries. We are backed by two leading venture capital investors as well as a consortium of well-known business angels. Founded in 2014, we already count a large and fast growing team of 300 colleagues from 35 different cultures. Clients are leading international companies such as Commerzbank, UBS, Sixt, Erste Bank and Telefonica Deutschland, many FinTechs like Fidor, N26 and auxmoney as well as many blockchain-based companies.


  • Supporting customers to integrate with our solution. We have a diverse set of customers from big companys to small start ups which provide interesting technical challenges every day.
  • Resolve together with our IT team any probable issues while being in close contact with our customers. 
  • Identify areas in our product which need improvements and work with our internal teams on a solution.
  • Work closely with various teams to develop technical solutions


  • First professional experience as second level support
  • Sound knowledge of Linux and Windows
  • Knowledge of state of the art technologies (e.g. http(s), REST, iOS/ Android)
  • Basic knowledge of SQL statements
  • Customer-oriented working method
  • Strong communication skills
  • Fluent language skills in German and English

We offer

  • Employment in a strong, expanding company with experienced, motivated colleagues in the heart of Munich
  • Work on state-of-the-art technologies in an exciting, innovative environment
  • Modern hardware with set-up à la carte
  • Modern architecture and technologies
  • Start-up spirit: Flat hierarchies, relaxed and professional working atmosphere

Our Technologies

  • Backend: Play! Framework, Ebeans ORM, REST, SOA, WebRTC, MySQL
  • Frontend: HTML 5, Ember, Angular
  • Testing: JUnit, Mockito, Selenium
  • Deployment/Tools: Git, Jenkins, Docker, Linux, Jira, Confluence
  • Misc: Continuous Integration for dev, test and production environment


We look forward to receiving your compelling application with a possible start date and salary expectations. 

In case you have further questions, please feel free to contact Julia Neu at +49 89 413 24 6020.